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Notes of Importance

SKY Website Notes of Importance

  1. When you submit an online application, you sign up to the Basic package for a minimum of 12 months (unless we expressly say otherwise).
  2. If you sign up to a SKY online offer, then you may receive a special discount on one or more premium channels for a specific promotional period. At the end of the promotional period, standard monthly charges apply to the premium channel.
  3. If you terminate before the end of your 12 month term, then early termination fees are payable – you can read more about these termination fees by clicking here
  4. All rates are correct as at 1 June 2016 and are subject to change, including during the first 12 months.
  5. To watch SKY's HD programming (excluding SKY Box Office and SKY On Demand), you must have an HD TV and monthly subscriptions to both: (a) the HD Access Ticket; and (b) the HD channels that are offered by SKY (currently SKY Sport, SKY Movies and/or SoHo).
  6. We bill for our services in advance (so the first months' subscription is payable in advance).
  7. The monthly subscription is calculated as follows: Weekly subscription x 52 ÷12.
  8. SKYWATCH magazine is optional and can be added to your Basic package subscription for an extra $2.66 per month.
  9. The Basic package only includes the channels listed here
  10. To receive the Rugby Channel, you must first subscribe to SKY Sport.
  11. Joining fees are non-refundable and are payable to the technician at installation time (along with your first month's subscription). Additional costs may apply if: (a) you have a multi-unit dwelling; (b) your installation requires more than just external cabling work; and/or (c) for some other reason your installation is not a standard installation.
  12. If you sign up to a SKY online offer for a digital installation with no joining fee, then we assume you only need a standard installation.
  13. A fee may still be payable if paragraph 11(a), (b) or (c) applies.
  14. SKY online offers are only available to customers who submit internet application forms.
  15. Only one offer at a time is available to you. One offer cannot be used in conjunction with any other offer you may have received for SKY products and services at the same time.
  16. You must be at least 18 years of age to join SKY.
  17. If you receive SKY services from a SKY reseller, then the applicable charges may differ from what is stated on this website. Please check the website of your SKY reseller for the charges that apply to you (if you receive SKY from Vodafone click here).
  18. We (and our credit agencies) will use the personal information you give us to confirm your identity and carry out credit checks and analysis. We may appoint an agent to carry out these steps. We may also request information from third parties like credit agencies. Acceptance is your order is subject to us being satisfied with the results of the checks and analysis.
  19. Acceptance of any order is subject to SKY being satisfied with the results of credit checks and analysis using information provided by you and credit agencies. Based on the results of any credit checks and analysis we carry out, we may require a payment bond, subject to SKY's Payment Bond Terms.