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Connect

Digital & MY SKY Silver customers - 2 easy steps


Step 1 - Your New SKY Box

Our technicians are busy making their way around New Zealand. Over the next 18 months we'll replace all SKY digital and MY SKY silver boxes with a new SKY box that has access to SKY On Demand. We'll be in touch to let you know when it's your turn.

Step 2 - Connect to SKY On Demand

If our technician has been round and installed your new SKY box it’s time to get started with SKY On Demand. You need to connect your new SKY box to your home internet to access SKY On Demand. Your new SKY box comes with an inbuilt WiFi connector so this is easy!

MY SKY HDi/+ CUSTOMERS - find the best option for you

IS YOUR MY SKY BOX WITHIN 5M OF YOUR INTERNET MODEM?

DO YOU HAVE WIFI AT HOME WITH A STRONG SIGNAL NEAR YOUR MY SKY BOX?

UNABLE TO CONNECT via ETHERNET CABLE OR SKY LINK? WE CAN OFFER A SET OF POWERLINE ADAPTORS AS AN ALTERNATIVE.

ETHERNET CABLE

This is the simplest way of connecting your MY SKY to your home internet. Fast and reliable, an Ethernet Cable will get you connected in two clicks.

SKY LINK - FREE LENDING

We can lend you a SKY LINK to connect your MY SKY box to your home WiFi.

We're lending you a SKY LINK connection device to enhance your SKY experience. Please look after it. If you don't need your device anymore get in touch and we will sort it out.

POWERLINE ADAPTOR $63.25*

We can lend you a set of powerline adaptors and necessary cables allowing you to connect your MY SKY to your home internet via the power sockets in your home. (One off lending fee. Includes delivery)*.

This is the most costly option and we recommend you take a look at the other two first.

Order Powerlink Adaptor

POWERLINE ADAPTOR TERMS

*We are lending this adapter to you until you stop being a SKY customer. This is a consumer lease under the Credit Contracts and Consumer Finance Act 2003, so we need to confirm that the fair market value of the adapter is currently $159, this adapter isn’t for sale and you won’t have an option to purchase it. To borrow this adapter, you just need to pay us a one off lending fee of $63.25, which includes delivery and handling, and is non-refundable. This fee will it be added to your next SKY bill. Please look after the adapter – if you damage or lose it, you may have to pay for us to lend you another one.