Direct Debit Terms


  1. Has agreed to give advance Notice of the net amount of each direct debit and the due date of debiting at least 10 calendar days before (but not more than 2 calendar months) the date the direct debit will be initiated. This notice will be provided either: (i) in writing; or (ii) by electronic mail where the Customer has provided prior written consent to the Initiator. The advance notice will include the following message:
    "Unless advice to the contrary is received from you by (*date), the amount of $ . . . will be directly debited to your Bank account on (initiating date)." 
    *This date will be at least two (2) days prior to the initiating date to allow for amendment of direct debits.
  2. May, upon the relationship which gave rise to this Authority being terminated, give notice to the Bank that no further direct debits are to be initiated under the Authority. Upon receipt of such notice the Bank may terminate this Authority as to future payments by notice in writing to me/us.
  1. At any time, terminate this Authority as to future payments by giving written notice of termination to the Bank and to the Initiator.
  2. Stop payment of any direct debit to be initiated under this authority by the Initiator by giving written notice to the Bank prior to the direct debit being paid by the Bank.
  1. This authority will remain in full force and effect in respect of all direct debits passed to me/our account in good faith notwithstanding my/our death, bankruptcy or other revocation of this authority until actual notice of such event is received by the Bank. 
  2. In any event this authority is subject to any arrangement now or hereafter existing between me/us and the Bank in relation to my/our account. 
  3. Any dispute as to the correctness or validity of an amount debited to my/our account shall not be the concern of the Bank except in so far as the direct debit has not been paid in accordance with this authority. Any other disputes lies between me/us and the Initiator. 
  4. Where the Bank has used reasonable care and skill in acting in accordance with this authority, the Bank accepts no responsibility or liability in respect of the accuracy of information about direct debits on Bank statements and any variations between notices given by the Initiator and the amounts of direct debits.
  5. The Bank is not responsible for, or under any liability in respect of the Initiator's failure to give written advance notice correctly nor for the non-receipt or late receipt of notice by me/us for any reason whatsoever. In any such situation the dispute lies between me/us and the Initiator.
  1. In its absolute discretion conclusively determine the order of priority of payment by it of any monies pursuant to this or any other authority, cheque or draft properly executed by me/us and given to or drawn on the Bank. 
  2. At any time terminate this authority as to future payments by notice in writing to me/us. 
  3. Charge its current fees for this service in force from time-to-time.

Payment Bond Terms

  1. Sky may charge you a bond ("Payment Bond") as security for payment of the services that we provide to you.  If Sky does require a Payment Bond from you as a condition of providing Sky services, then you agree that these Payment Bond Terms shall apply between you and Sky as an Additional Term to Sky's Consumer Terms and Conditions.

     If Sky considers that a Payment Bond is required:
  1. you will be asked to pay the Payment Bond, along with any joining fee and the relevant fee for the first month's Sky services, prior to any Sky services being activated;
  2. payment can be made via credit card at the time of applying for Sky services
  1. The Payment Bond will:
  1. for consumer customers, not exceed a sum of $150;
  2. not bear interest while in Sky's possession;
  3. be held by Sky as stakeholder in a separate account (during which time Sky will not have any proprietary interest in the Payment Bond), until and unless the Payment Bond is applied or refunded in accordance with these Payment Bond Terms;
  4. be held by Sky for a minimum period of 12 months, and may be used by Sky to meet:
    1. any late or missed subscription payments on your account (in which case Sky reserves the right to also terminate your account in accordance with clause 14 of Sky's Consumer Terms and Conditions); and/or
    2. if your account is terminated:
      1. any early termination fee that is payable as a result of termination of your contract prior to the minimum term (in accordance with clause 16 of Sky's Consumer Terms and Conditions); and/or
      2. the costs of replacing the Decoder provided to you if you fail to return that Decoder to Sky on termination of the contract (in accordance with clause 17 of Sky's Consumer Terms and Conditions);
  5. be transferred to a new subscriber account in your name if you move address and continue to be a Sky customer at a new address; and
  6. less any amounts you owe Sky (as described in paragraph 2 above), be repaid to you after 12 months' satisfactory payment history by crediting your account. If Sky considers that you have not maintained a satisfactory payment history, Sky may consider it necessary to hold the bond for a longer period as a condition of continuing to provide you with Sky services.