Please be aware that SKY customers may be the target of an online phishing scam that is claiming to offer gifts and prizes on our behalf in exchange for your personal information. This email is not from SKY and you should delete it.

Here is an example of the type of message you may recieve:




Dear [SKY Customer],

Thank you for reaching out to Sky Television.

To guarantee your satisfaction with the service, you were selected to get a small gift from us. All we are asking you to do is to answer six short questions about your experience with us.

We currently offer cinema-tickets, giftcards for Countdown, a couple of smartphones and other gifts in stock. But hurry up - our inventory is going out fast and obviously some gifts are more popular than others.

I want to select a gift [URL RETRACTED] 

Thank you for your time,

Vicky Hannson
Consumer Analyst
Sky Network Television




If you receive an email of this nature, do not click on the link or provide any information.  If you have clicked a link in an email and are concerned about your private information, we suggest you change your My Account password by opening SKY’s website in a new browser window and selecting the My Account login from the menu.